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Felix Store FAQ:

How To Place An Order: We accept Checks, Credit Cards, or you may use the online store. You may place an order using any of these cards: Visa or Mastercard. There is no extra charge for credit or charge card transactions.

All omline information is stored on a Secure Server Link (SSL). However, if you still are uncomfortable conducting an on line transaction, please email us at
Online Secure Ordering: Just click on the "To Order" button to order & "Review Cart Contents" to see what you have ordered. If you wish to order more than "1" of something, then just delete "1" and replace it with quantity required. If you wish to remove something from your order, just delete figure and replace with "0" & click on recalculate. Your order is processed on secure server. Please note only page containing your card details & exp date use Secure server. You will see a flag come up on your browser to confirm this or view padlock closing and changing color. depending on which browser you have installed.
By Fax: Please fax your order (24 hr orderline) to (212) 206-7884. Please include Name, Organization (if applicable), Address, City, State, Zip, Email and Phone. You will receive confirmation of order via email.
By Mail: Make CHECK in US$ payable to:
The Standby Program
135 W 26th Street 12th Floor
New York, NY 10001-6833, USA.

Shipping/Handling Policy: Customer will pay shipping and handling.

Shipping & Handling Per Issue:

* Within the U.S.: First Book $3, additional books $1 each
* Canada & Mexico & Overseas Ground rate: First Book $4, additional books $1 each

* Overseas Airmail Rate: $7, additional books $3 each
This amount will be added into your total during the check out process.

Please allow 2 weeks for delivery.
Privacy Policy: The Standby Program, Inc. respects and values your privacy.  We do not sell or share our customer information.
Return Policy: All sales are final.
Additional Inquiries:
Please call The Standby Program, Inc at (212) 206-7858 or email